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Fire & Water - Cleanup & Restoration

Archived Why SERVPRO Blog Posts

SERVPRO® - A Leading Fire and Water Restoration Company in Malvern

11/10/2023 (Permalink)

SERVPRO team With our company, there is no need to hire other third parties. We have the capacity and capabilities to serve you the whole way through.

SERVPRO of New Philadelphia is a leading fire and water restoration company in Malvern, Pekin, Minerva, and surrounding areas. We are available 24/7 for emergency fire and water damage disasters. Our technicians, project managers, and priority responders are available at all times. Our teams are highly trained and experienced in the fire and water restoration industry. In addition, we are able to service you from beginning to end, from mitigation to complete restoration and reconstruction. With our company, there is no need to hire other third parties. We have the capacity and capabilities to serve you the whole way through. This will save you time, money, and keep you from confusion. The insurance process becomes easier when you only have one vendor to work with and one vendor to communicate with. 

Our teams lead with care and compassion. They make sure to communicate thoroughly with our customers throughout the whole process to help turn chaos into peace. If you live in Strasburg, Uhrichsville, Dover, or surrounding areas and experience fire or water damage, don’t hesitate to give us a call. For immediate assistance, call (330) 556-4656 or visit our Website to learn more.

SERVPRO - Your Local Fire and Water Restoration Company

10/28/2023 (Permalink)

servpro semi truck If you experience fire or water damage in your New Philadelphia, Malvern, Pekin, or surrounding areas home or business, we are Here to Help.

When you experience water or fire damage, or maybe when you are in search of getting your carpets cleaned, the first thing you probably do is perform a Google search. Next you’re checking for the best reviews that a company has. Typically the company that has the most and best reviews is the company you are going to decide to trust to perform the services that you need. SERVPRO of New Philadelphia understands this. That is why in everything we do, we do it with excellence. Our customers are our top priority with every job we go on, no matter how big or small. 

If you experience fire or water damage in your New Philadelphia, Malvern, Pekin, or surrounding areas home or business, we are Here to Help. We are available 24/7 for emergency services for our community. If you would like to know more about the services we offer, you can visit our Website.

Why Choose SERVPRO in New Philadelphia

9/30/2023 (Permalink)

servpro vehicles lines up We are available 24/7 for emergency fire and water damage emergencies.

SERVPRO is a trusted and experienced restoration company with over 50 years of industry experience. They offer comprehensive restoration services, including water damage cleanup, fire damage restoration, mold remediation, and more. Their technicians are highly trained and certified, equipped with the latest technology and tools to handle even the most challenging restoration projects. They provide 24/7 emergency services, ensuring that they are always available to respond to any disaster. SERVPRO's dedication to customer satisfaction and their commitment to excellence make them the ideal choice for all your restoration needs. 


As a SERVPRO franchise, we also offer all of these services and more! We provide general cleaning services, HVAC, carpet cleaning, junk removal, floors, walls, and ceilings, and more. Our team is certified, experienced, and very large. We are available 24/7 for emergency fire and water damage emergencies. We are available to our Winfield, Dover, Malvern, and surrounding areas community. For immediate assistance, call (330) 556-4656 or visit our Website to learn more.

Your Local SERVPRO is Here to Help

9/28/2023 (Permalink)

servpro vehicles in front of building We walk with you step by step throughout the whole restoration process to make sure you have peace of mind.

SERVPRO of New Philadelphia is your local and leading fire and water restoration company. We are here to support the Malvern, Midvale, Pekin, and surrounding areas community. We are available 24/7 for when both fire or water damage disasters strike residential or commercial buildings. We have the equipment, vehicles, and experienced and certified team to make it look, ‘Like it never even happened.’ Our team is trained and highly experienced in all things water and fire disaster. In addition, we work directly with your insurance to make the restoration process as easy and seamless for you as possible. We always make sure you are covered before we start any work and we always make sure we have your signature first. We walk with you step by step throughout the whole restoration process to make sure you have peace of mind. Your satisfaction is of utmost importance to us. 


If your Gilmore, Strasburg, Dundee, or surrounding areas home or commercial property experiences water or fire damage, we are only a phone call away. For immediate assistance, call (330) 556-4656 or visit our Website to learn more.

SERVPRO is a Leading and Trusted Restoration Brand in the Nation

5/23/2023 (Permalink)

water restoration equipment SERVPRO is a trusted leader in the restoration industry and has over 1,700 franchises across the U.S. and Canada.

SERVPRO is a trusted leader in the restoration industry and has over 1,700 franchises across the U.S. and Canada. We are available 24/7 to respond to any emergency, large or small. Our technicians are highly trained and certified in water damage restoration, fire damage restoration, mold remediation, and other services. We use advanced equipment and techniques to quickly restore your property to its preloss condition.

We also provide a full range of cleaning services, including carpet cleaning, upholstery cleaning, and air duct cleaning. Additionally, we offer reconstruction services to repair any damage caused by the disaster. We are committed to providing excellent customer service and satisfaction. We have a team of experienced professionals who are dedicated to helping you through the entire restoration process.

We also offer a satisfaction guarantee, so you can be sure that your property will be restored to its preloss condition. Overall, SERVPRO is a great choice for anyone who needs restoration services. We are reliable, experienced, and committed to providing excellent customer service.

Whether you need fire or water damage restoration services, mold or cleaning services, junk removal and more, we are Here to Help! Just give us a call, (330) 556-4656 or visit our Website for more information.

No Matter What the Pekin Weather is, SERVPRO is There

2/2/2023 (Permalink)

plow truck pushing snow SERVPRO of New Philadelphia operates no matter what the weather. We are always ‘Here to Help!’

Weather conditions can oftentimes hinder a lot of things. It is never easy when you must miss out on work or stay home from work because the roads are too icy or snowy. Due to road conditions being blocked from snow and ice storms, many people are not able to do things as they normally would. Many people may find that they have a hard time going to the store to get groceries and things of that nature. However, what is someone supposed to do when they have a water leak in their home that causes major water damage? Will there be someone available to come out and help despite the weather conditions? Of course, there will! SERVPRO of New Philadelphia operates no matter what the weather. We are always ‘Here to Help!’

SERVPRO Arrives Quickly 

SERVPRO is not just like any other fire and water restoration company. We pride ourselves in taking care of our New Philadelphia customer first! If there is water or fire damage done to a residential or commercial building in Pekin, Malvern, Winfield, or their surrounding areas, we make it our top priority to get there as soon as possible to assess the damage. Whatever the concerns or needs are of our customers, we make sure to quickly adhere to them as it is us who are working for you! It is our goal to arrive within 30 minutes to an hour of the first call.

SERVPRO of New Philadelphia specializes in fire and water disaster restoration, mold, cleaning, and construction. We understand that if you have experienced a disaster, you need someone you can call on 24/7. Call us at any time, day, or night at (330) 556-4656 or visit our Website. We are always Here to Help!

Winter Fire Safety Tips for New Philadelphia Homes and Businesses

12/14/2022 (Permalink)

fire alarm SERVPRO of New Philadelphia cares about your family’s safety.

SERVPRO of New Philadelphia is just as excited as you are about all the holidays, treats and activities. But as winter is at its peak---let’s review some winter safety fire tips to keep everyone safe throughout the holidays.

No matter what you use to heat your Dundee and Uhrichsville home, making sure the heating device is in good working order is very important. With so many things that could go wrong with heating equipment during the summer and spring months when you are not using them---this needs to be a priority in the winter. 

Get your central heating system cleaned and serviced by a New Philadelphia local, certified HVAC company, such as SERVPRO, every year. Make sure you change your furnace filter before you turn on the system too. If you have a gas heater, make sure your carbon monoxide detector is working and functional. Those do have a shelf life. So, make sure it’s in good, working order!

If you have a drafty Malvern home and you utilize space heaters---make sure to follow proper safety protocols. Make sure the space heater has room to breathe with at least three feet of empty space, never place clothing or blankets near a space heater, do not place the unit near draperies or furniture, and never leave a space heater unattended or left on when you sleep.

 If your Minerva home has a fireplace--- get your chimney inspected annually to make sure it stays clean and open. You can even hire a chimney sweep to clean it out every fall. Make sure to repair any cracks in the fireplace. Always use the fireplace as intended with the screen to ensure no sparks hit the carpet or flooring. And never use gasoline to start a fire in your home fireplace.

Lastly, this is a great time to go over what to do in the case of a fire at Gilmore and Strasburg home. Teach your children and family members where to go and how to respond, and what to expect in the case of fire. Practice stop, drop, and roll, and create a fire escape plan on paper.

SERVPRO of New Philadelphia cares about your family’s safety. We are the number one fire restoration company in the New Philadelphia area, with 15 territories all over NE Ohio and Western PA. Should you need a professional company for fire restoration, SERVPRO of New Philadelphia has the expertise and manpower to take care of any size job---large or small. Call us today at (330) 556-4656 or Learn More by visiting our website!

The Best Sewage Cleanup Company in New Philadelphia

11/9/2022 (Permalink)

dirty water in basement Sewage backups should be considered an emergency and dealt with as quickly as possible.

Nothing can ruin your day quite like a home sewer drain backup. When this dirty, gross mess takes over your day, the only call to make is the one to SERVPRO of New Philadelphia!

Water from sewer system backups should be considered very dangerous. The water is grossly unsanitary and may contain bacteria and viruses that could cause serious illness.

Special training and equipment are necessary to safely clean this type of contamination. SERVPRO of New Philadelphia offers 24-hour emergency service if sewer system backup occurs for the residents of Dover, Midvale, New Philadelphia, and Uhrichsville.

Sewage backups should be considered an emergency and dealt with as quickly as possible. We are water damage restoration specialists with specific training and expertise to safely restore your home or business.

SERVPRO of New Philadelphia specializes in fire and water - restoration and cleanup. We understand that if you have experienced a disaster, you need someone you can call on 24/7. Call us at any time, day, or night at (330) 556-4656 or visit our Website. We are

Always Here to Help!

SERVPRO Winter Checklist in Dover, OH

10/29/2022 (Permalink)

checklist with red marker There’s so much to do around your home in these colder months that it’s hard to remember everything.

Winter is coming to the Dover, Minera, and Stratsburg area, and SERVPRO is here to help! There’s so much to do around your home in these colder months that it’s hard to remember everything. Taking time to do these simple tasks can keep you and others within your home safe. Follow this checklist here:

  • Clean your gutters out
  • Have sidewalk salt on standby
  • Make sure your generator runs properly
  • Have your chimney cleaned out
  • Order or split your own firewood
  • Make sure smoke and carbon monoxide detectors work properly and batteries are changed
  • Inspect your roof
  • Make sure doors and windows are sealed
  • Winterize your sprinkler systems and pool
  • Check the drainage system around your home
  • Cover or store patio furniture away
  • Run your snowblower before a big storm hits, and keep a shovel on hand

If you experience any disaster in the New Philadelphi, Malvern, Midvale, or Pekin areas during these cold months, call your local SERVPRO at (330) 556-4656 or visit our website. We too, are homeowners of the area and want to make sure our community is taken care of.

How to Protect Your Home from Storm Damage in New Philadelphia, OH

9/30/2022 (Permalink)

fallen tree We all know that by living in the Midwest, we are prone to storms no matter the time of year!

We all know that by living in the Midwest, we are prone to storms no matter the time of year! We do not know, nor can we control when they come and go. However, we can control the preventative measures we take in order to prevent our homes from experiencing damage from the storm. Here are a few things you can do in order to prevent your home from being a victim to storm damage:

  • Remove Dead Wood
  • Trim Trees
  • Fix Loose Siding
  • Inspect your Roof Annually/ Replace Missing or Damaged Shingles
  • Pack Up/Secure Outdoor Furniture
  • Clean Gutters Regularly
  • Check Sump Pump
  • Always Have a Spare Generator

SERVPRO of New Philadelphia specializes in fire and water - restoration and cleanup. We understand that if you have experienced a disaster, you need someone you can call on 24/7. Call us at any time, day, or night at (330) 556-4656 or visit our Website. We are always Here to Help!

What Do I Need to Dry My Space in Minerva, Ohio?

9/28/2022 (Permalink)

water drop Have you recently experienced a flood in your basement or anywhere in your home? If you are searching how to get the job done, call SERVPRO.

Have you recently experienced a flood in your basement or anywhere in your Minerva home? If you are searching as to how to get the job done, this is the place for you. Depending on how much water came into your home, to get the job done right, you will most likely need professional help.

How Do I Know If I Need a Professional?

If you have experienced water damage in your home, there are a few things to look for to see if you need professional restoration. Where did the water come in from? If it is water from the outside or from a toilet, you should call the professionals.

It is unsafe to handle unsanitary water on your own. If you have a finished area made up of drywall, carpet, furniture, etc. and it has been affected by water, you should call a professional.

The process of identifying if the materials should be kept or pitched takes experience and industry knowledge to determine. If indeed your materials need dried out, a simple fan from the store will not do the job.

Why Do I Need a Professional to Dry Out My Area?

Professional equipment is essential to completely drying out an area. Whether you live in Malvern, Dover, or Midvale, SERVPRO of New Philadelphia has advanced technology equipment to restore your property back to preloss condition quickly, reliably, and more effectively.

Visit our website to learn more about our advanced technology equipment that will make your home look, “Like it never even happened.”

For immediate assistance in restoring your home or business back to preloss condition, call SERVPRO of New Philadelphia at (330) 556-4656 or visit our Website!

Why SERVPRO For Your Residential Mold Remediation

5/23/2022 (Permalink)

Mold Remediation The only team to call to get rid of this pesky menace of mold in your home is your locally owned and operated SERVPRO.

For mold to grow in your Strasburg home it does not take much. Just a small amount of water and some humidity and next thing you know you may have a mold problem on your hands and contaminating the air you breathe in your residence. That is because mold gives off a strong musty odor that is often a sign of a problem allergies and irritants in your home. With the alarming rate at which mold can grow you may   need remediation plan in place. The only team to call to get rid of this pesky menace of mold in your home is your locally owned and operated SERVPRO. SERVPRO has mold remediation down to a science with our 7-step process to remove mold.

  1. Emergency Contact - (330) 393-9999
  2. Inspection and Mold Damage Assessment
  3. Mold Containment
  4. Air Filtration
  5. Removing Mold and Mold-Infested Materials
  6. Cleaning Contents and Belongings
  7. Restoration

SERVPRO is committed to getting all your problems under control and over with and as quick of a time is possible, and that is because we are faster to any disaster. SERVPRO has invested in the latest equipment and ongoing mold remediation training because it helps us restore your home quickly and effectively.

SERVPRO of New Philadelphia is locally owned and operated, so we are part of this community too. When you have a cleaning or restoration need, we are already nearby and ready to help. SERVPRO of New Philadelphia is a fire and water restoration and cleanup company. We are Here to Help, 24/7. For immediate assistance give us a call at (330) 393-9999 or visit us on our Website.

Fire Damage Restoration in Minerva

2/1/2022 (Permalink)

Firefighters hosing down house on fire. From mitigation to construction, we can complete the entire job from start to finish.

SERVPRO of New Philadelphia are specialists in fire and water restoration. From mitigation to construction, we can complete the entire job from start to finish. Fires can be some of the most devastating disasters families face in Minerva. They can totally upend your home. SERVPRO of New Philadelphia knows this, and it is why we will be with you every step of the way when your Minerva home is damaged.

SERVPRO of New Philadelphia has the training, experience, and equipment to restore any home to pre-fire condition. We came into a home and got the bedroom ready for contracting. Here is the Before and After picture of this bedroom. It was crucial first step to getting this Minerva home back to preloss condition. Once the area is completely mitigated and cleaned, then we can begin the reconstruction process.

SERVPRO of New Philadelphia are fire and water damage restoration specialists. We are always Here to Help, 24/7. Give us a call at (330) 393-9999 for immediate assistance or visit our Website!

Flooded Basements Are No Match for SERVPRO!

12/15/2021 (Permalink)

Water flooding a house kitchen. SERVPRO of New Philadelphia has highly trained water damage restoration technicians.

It's likely that everyone in New Philadelphia has experienced some moisture in their basement following a storm. Some can be easily dried, and you can go on with your day. However, others can result in water damage and mold can form. SERVPRO of New Philadelphia doesn't want that to happen to anyone in our community.

SERVPRO of New Philadelphia has highly trained water damage restoration technicians. We're ready to respond fast when your New Philadelphia home is in need. Check out this Before & After of a local home after a flood. When you have a flooded basement, don't hesitate to get the water damage restoration technicians at SERVPRO of New Philadelphia on your side!

For more information on how SERVPRO of New Philadelphia can help you after a disaster, call us at (330) 393-9999 or visit our Website! We are always Here to Help!

SERVPRO of New Philadelphia Has Trained Specialists

11/10/2021 (Permalink)

SERVPRO instructor teaching classroom. In each morning meeting before our employees disperse to the homes and businesses that we are helping; we use it as an opportunity to learn.

SERVPRO is a nationwide Fire and Water - Cleanup and Restoration company. Our name is known and trusted amongst many families and businesses. SERVPRO of New Philadelphia makes sure to keep all equipment up to date. We are growing faster than ever. With new employees and new equipment, frequent training must take place. Not only is training our employees important for our company and customers, but it is valuable to our employees to constantly grow them to the experts they strive to be.

How Does SERVPRO Train Their Employees?

In each morning meeting before our employees disperse to the homes and businesses that we are helping; we use it as an opportunity to learn. Last week our production manager, Dale, taught us how to properly use and maintain our portable scrubbers we use to put the finishing touch on our jobs. We have top of the line equipment to provide our customers with the best experience possible. It is also important that our employees are confident in properly operating it. These machines continuously lay down fresh, unsoiled solution; agitate vigorously and then remove soiled water into a designated waste tank. This allows us to achieve a higher level of cleanliness, with consistent results, without the hazard for spills. Just another way we make it "Like it never even happened."

SERVPRO of New Philadelphia are fire and water damage restoration specialists with specific training and expertise to safely restore your home or business. We are always Here to Help, 24/7. Give us a call at (330) 393-9999 for immediate assistance, or visit our Website!

How You Can Better Prepare Your Strasburg Business for Disasters

10/29/2021 (Permalink)

A paper that says 'Emergency Response Plan' When disaster does strike, knowing what to do and who to call saves time – and a fast response is key to minimizing damage and downtime.

In 2013, SERVPRO signed on as a national sponsor of the American Red Cross Ready Rating™ program, a free, web-based program designed to help businesses, organizations and schools become better prepared for emergencies. The Red Cross Ready Rating Program allows individuals to assess their readiness for a disaster, so they can take all necessary steps before disaster strikes to protect their property from damage and loss. But, when disaster does strike, knowing what to do and who to call saves time – and a fast response is key to minimizing damage and downtime. That’s where SERVPRO’s Emergency READY Program can help.

Five Essential Steps to Preparedness

"Up to 40% of businesses never re-open their doors after such disasters; SERVPRO’s partnership will enable more businesses, schools and organizations to become better prepared. We are excited to have SERVPRO join us in community outreach efforts to educate and highlight the importance of community preparedness in neighborhoods across the country." Here are the following Five Essential Steps to Preparedness – the cornerstones of the Ready Rating program:

  • Commit to Preparedness
  • Conduct a Hazard Vulnerability Assessment
  • Develop an Emergency Response Plan
  • Implement your Emergency Response Plan
  • Help Your Community Get Prepared

SERVPRO of New Philadelphia is always Here to Help. If you are ready to better prepare your business for a disaster, give us a call at (330) 393-9999 for immediate assistance, or visit our Website!

What Do I Need to Dry My Space in New Philadelphia?

9/28/2021 (Permalink)

An up close photo of an industrial fan. Professional equipment is essential to completely drying out an area.

Have you recently experienced a flood in your basement or anywhere in your home? If you are searching how to get the job done, this is the place for you. Depending on how much water came into your home, to get the job done right, you will most likely need professional help.

How Do I Know If I Need a Professional?

If you have experienced water damage in your home, there are a few things to look for to see if you need professional restoration. Where did the water come in from? If it is water from the outside or from a toilet, you should call the professionals. It is unsafe to handle unsanitary water on your own. If you have a finished area made up of drywall, carpet, furniture, etc. and it has been affected by water, you should call a professional. The process of identifying if the materials should be kept or pitched takes experience and industry knowledge to determine. If indeed your materials need dried out, a simple fan from the store will not do the job.

Why Do I Need a Professional to Dry Out My Area?

Professional equipment is essential to completely drying out an area. SERVPRO of New Philadelphia has advanced technology equipment to restore your property back to preloss condition quickly, reliably, and more effectively. Click Here to learn more about our advanced technology equipment that will make your home look, “Like it never even happened.”

For immediate assistance in restoring your home or business back to preloss condition, call SERVPRO of New Philadelphia at (330) 393-9999 or visit our Website!

Who Provides Commercial Cleaning Services in New Philadelphia?

8/13/2021 (Permalink)

A black carpet cleaner removes dirt from a carpet. Whether it’s removing an odor problem or deep cleaning flooring or carpets, you can rely on us to make your workspace look its very best.

You do not have time to worry about the common wear and tear that gradually soils your office space, warehouse, or facility in New Philadelphia. When grime, odor, and moisture challenges go beyond the scope of your normal janitorial staff, you should call SERVPRO of New Philadelphia for prompt service.

Whether it’s removing an odor problem or deep cleaning flooring or carpets, you can rely on us to make your workspace look its very best. Take a look at some of SERVPRO of New Philadelphia’s industry leading Commercial Cleaning Services:

Air Ducts and HVAC Cleaning

Ventilation systems are often the biggest culprit in poor indoor air quality. Make it a priority to inspect the ductwork of your home or business.

If your HVAC has been operating for some time without attention, it could be circulating one or more of the following:

  • Dust
  • Pollen
  • Odors
  • Dirt and debris
  • Other contaminants

SERVPRO of New Philadelphia Professionals routinely inspect the heating, ventilation and air conditioning unit (HVAC).  Keeping them clean can extend the life of the equipment. This can in turn save you money and give you cleaner air to breathe.

Carpet and Upholstery Cleaning

Even the highest quality carpets and upholstery can show signs of soiling over time. Protect your investment and keep your office looking fresh. The SERVPRO System offers a number of carpet cleaning options to match any type of upholstery or carpet. We will get the job done right.

SERVPRO of New Philadelphia also offers cleaning services in the following:

When your office needs freshened up, call SERVPRO of New Philadelphia! Call us at (330) 393-9999 or visit our Website for all your commercial needs. We are Here to Help!

There’s No Offseason for SERVPRO of New Philadelphia

5/27/2021 (Permalink)

A wooden alarm clock has all four seasons inside of it. For all your disaster recovery needs, big and small, call SERVPRO of New Philadelphia.

Summer is here in New Philadelphia. For a lot of us that means a break. School is out, vacations are upon us, and relaxation is here. For SERVPRO of New Philadelphia this is not the case! We are ready to respond 24/7 no matter the disaster. So why can’t SERVPRO of New Philadelphia take any time to relax? Here is exactly why:

Each Season Brings Unique Challenges

In the Spring & Summer we see a lot of storms to deal with. In the Fall we are in the peak of fire season. Throughout the Winter we see pipe breaks and disasters involving snow and ice storms. With all these different challenges, SERVPRO of New Philadelphia is constantly handling a variety of disasters.

We Have Expertise in Many Areas!

With all those unique and seasonal challenges, we have learned how to handle them all! Water, fire, and storm damage are all areas we are highly trained in cleanup and restoration. This is the same for mold and biohazards too! We even know how to cover both residential and commercial areas. With all these areas to handle, SERVPRO of New Philadelphia is always called upon to help!

We Are Committed to Helping the Community

SERVPRO of New Philadelphia knows what it is like to go through a disaster. We have seen the physical damage and the emotional harm it can cause. We do not want anyone in the community to go through that. That is why no matter the disaster, we are Here to Help!

For all your disaster recovery needs, big and small, call SERVPRO of New Philadelphia. You can visit our Website or call us at (330) 556-4656 to see all our disaster mitigation services. We can make any disaster “Like it never even happened.”

A Lesson on Stop, Drop & Roll

2/2/2021 (Permalink)

A fighfighter is showing a group of children his yellow fire hat. Stop, Drop and Roll SHOULD ONLY BE USED IF YOUR CLOTHING CATCHES FIRE

As a kid, especially in Kindergarten, Stop, Drop, and Roll was a big deal. In fact---adults of today are still perplexed on how we have gotten through our lives without ever having to act this procedure out. But jokes aside---Stop, Drop and Roll is a life saver and SERVPRO of New Philadelphia wants to give our adults (and kids alike) a little re-lesson on this true lifesaving, forgotten technique.

Stop, Drop and Roll is a method to use if your clothing catches fire. You should always stay away from fire. But if your clothing does happen to catch fire the NFPA suggests: “Stop where you are.  Drop to the ground and cover your eyes and mouth with your hands.  Roll over and over and back and forth until the flames are out. Cool the burn and get medical help.”

Allowing your children to understand how Stop, Drop and Roll works is very important. Kiddos get very confused, especially littler children, when to use this technique. Stop, Drop and Roll SHOULD ONLY BE USED IF YOUR CLOTHING CATCHES FIRE. The NFPA warns that “children who do not have a good understanding of stop, drop, and roll will sometimes do this if they burn a finger or need to get outside if the smoke alarm sounds. Using stop, drop, and roll under the wrong circumstances could be very dangerous.” Littles should understand that if the home is on fire---they should immediately get outside.

Here's the true method of Stop, Drop and Roll.

  • Stop where you are.
  • Drop to the ground – lay flat with your legs out straight and cover your eyes and mouth with your hands.
  • Roll over and over and back and forth until the flames are out.
  • Get help from a grown-up right away.
  • The most important thing to remember is to stay away from fire. It can catch your clothes on fire.
  • Only use “stop, drop, and roll” if your clothes are on fire.

If you’d like to practice with your family. Here is a YouTube video that makes this serious practice memorable. 

Fire is no laughing matter. And SERVPRO of New Philadelphia is the fire restoration specialist in the Dover area. In addition to fire, smoke, and soot damage, your New Philadelphia home may also suffer from water damage as a result of the firefighting efforts. This type of damage can be especially upsetting and destructive for your family to process. You may feel stressed, confused, and vulnerable, so you’ll need a caring expert to guide you through this crisis. We’ll treat you with respect and empathy, and we’ll always treat your home and belongings with care.

SERVPRO of New Philadelphia specializes in fire and water damage restoration. We have the specific damage restoration training, personnel, and equipment and can quickly restore your home to pre-fire condition.

Please refer to our Fire Damage Tips - Until Help Arrives Guide and follow these tips to protect yourself and your property.

Have Questions? Call Us Today – (330) 556-4656

What Can SERVPRO Do for My New Philadelphia Restaurant During COVID-19?

12/16/2020 (Permalink)

Picture is of an empty restaurant with white tables cloths and empty glassware.  Restaurateurs across New Philadelphia are doing all they can to maintain healthy environments for their customers and employees alike.

It is no question that restaurants across the nation have been devastated during the COVID-19 pandemic. Being one of the hardest hit industries due to stay at home orders, fears of going out, and limitations on closing times have no doubt impacted every one of the Ohio’s 23,000 restaurants and its 535,000 employees.

The National Restaurant Association estimates that at “least one in six restaurants have closed nationwide this year, and surveys from the Ohio Restaurant Association suggest that Ohio has lost a similar proportion of its restaurants.”

Restaurateurs across New Philadelphia are doing all they can to maintain healthy environments for their customers and employees alike. From putting up glass barriers to cleaning and disinfecting on an even more regular basis than before--- it can all be overwhelming. SERVPRO of New Philadelphia has been on the front lines too, helping our area’s restaurants. Here is what we can do for your establishment.

  • COVID Cleaning

SERVPRO of New Philadelphia is the area’s leader in COVID cleaning for commercial business. We are using a defensive cleaning program called Certified: SERVPRO Cleaned. This is a proactive viral pathogen that helps ensure the cleanliness of the restaurants, bars, businesses, and public spaces we call home. Learn more about it here.

  • Carpet Cleaning

You do not have time to worry about the common wear and tear that gradually soils your eatery. When grime, odor, and moisture challenges go beyond the scope of your regular janitorial staff, you should call SERVPRO of New Philadelphia for prompt service. Whether it is removing an odor problem or deep cleaning flooring or carpets, you can rely on us to make your dining room and kitchen are looking its very best.

  • Air Ducts and HVAC Cleaning

SERVPRO of New Philadelphia Professionals routinely inspects the heating, ventilation, and air conditioning unit (HVAC).  Keeping them clean can extend the life of the equipment. This can in turn save you money and give you cleaner air to breathe. However, duct cleaning is not always necessary. We will make recommendations about the best way to address any indoor air quality concerns. This can save you money and provide peace of mind on the health of your system.

  • Ceiling, Floor, and Wall Cleaning

Ceilings and walls are exposed to dirt and dust, cooking oils and grease, cigarette smoke, and other contaminants. Your heating and air conditioning system can distribute these contaminants throughout your property creating a smelly dining area. Using SERVPRO’s time-tested and industry-approved steps, along with our proprietary cleaning products and methods, we strive to restore your ceilings and walls without the need to repaint or refinish and to help the entire property smell fresh.

Our thoughts go out to our local restaurants during these challenging times. We understand finances and time can be limited right now, so SERVPRO of New Philadelphia will work with any budget and schedule and give you different options that fit your pocketbook. Call us today for a quote at 330.556.4656. We’re Here to Help®.

Keeping Dust Down in New Philadelphia Homes

11/9/2020 (Permalink)

image of person wiping counters down in attempt to limit & remove dust Using a microfiber dust cloth to capture dust mites. This is more beneficial than using an old rag or t-shirt.

Have you ever looked around your home and thought… where does all this dust come from? If you knew what was in dust---you may think twice about weekly dusting. Dust is sloughed-off skin cells, animal dander and hair, dust mites and their feces, and decomposing bug parts.

EW!? This should be enough incentive to get you moving to get some of that dust up. SERVPRO of New Philadelphia is an expert residential cleaner and is here to give you some tips to keep that tricky dust from coming back so soon.

Using a microfiber dust cloth to capture dust mites. This is more beneficial than using an old rag or t-shirt. Microfiber dusters come in various shapes and lengths for reaching blinds and ceiling fans. If you do not use microfiber, dampen your cloth. This makes picking up dust a breeze. 

If you have wood floors, you may not want to use a wet mop. Obviously, a wet mop picks up more debris…but some floor surfaces will not allow for it. If you have wooden floors---just running a dry, microfiber mop across the floor, daily, keeps dust away.

Vacuum. Vacuum. Vacuum. Especially with a sweeper that has a HEPA filter. HEPA stands for (high-efficiency particulate air) filter, which traps more of the tiny stuff. If you run it once a week on high-trafficked areas this should be a major help in keeping dust away.

Change your furnace filter. Believe it or not---this should be done monthly to every three months. Probably on your way to the hardware store right now, aren’t you?

Declutter items that pick up more dust. Things like books, textiles, blankets hold onto dust inside their nooks and crannies. Put books and blankets in plastic bins to cut down on collecting dust.

Don’t forget to sweep with your old buddy the broom. Picking up the smaller particles on a daily basis stops the spread of dander throughout the home.

But if you want to go a step further SERVPRO of New Philadelphia has the expertise to provide a deeper clean than your basic house cleaning service. Our residential cleaning services will ease the burden of the constant maintenance cleaning of your home, but will also create a safe, clean and comfortable living environment for you and your family.

You know SERVPRO as a leader in Fire and Water Cleanup and Restoration, but our professional residential cleaning services can also make a dirty carpet "Like it never even happened."

Need Cleaning Services?
Call Us Today – 
(330) 556-4656

Mold Removal VS Mold Remediation in New Philadelphia, OH

10/28/2020 (Permalink)

image of person in full PPE performing mold tests around a residential vent and will eventually remove and clean mold spots Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

You have mold problem in your home. You have heard the terms ‘remediate’ and ‘removal’ of mold. But what really is the difference? And how do you, as a homeowner, make a proper decision? SERVPRO of New Philadelphia is here to help.

Here’s a spoiler alert. There is no way to completely remove mold from the home. Microscopic mold spores exist everywhere, inside and outside. Removing it 100% is completely impossible. Many restoration businesses advertise “mold removal” and even guarantee to remove all mold. This is a fallacy. We understand mold and mold growth. SERVPRO of New Philadelphia has the training and expertise to remediate the mold in your home or business.

When water intrudes into your property, mold growth can start in as little as 48 hours. Consider the following mold facts:

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic, float along in the air, and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
  • Mold often produces a strong, musty odor, and that odor can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

Every mold damage scenario is different and requires a unique solution, but the general mold remediation process stays the same. Learn more about SERVPRO’s  mold remediation process.

Should you need our assistance with mold call our Emergency Contact number at 330.556.4656. The mold cleanup and restoration process begins when you call us. Our representative will ask a series of questions to help us determine the necessary equipment, resources, and personnel. Call us today. We are a 24 hour, 365 days a year restoration company right in New Philadelphia.

What Kind Of Roof Is Best For My Home?

10/1/2020 (Permalink)

roofer aligning shingles to be nailed down with a hammer The right roof for your home can not only look good but can also protect your home during a storm.

The right roof for your home can not only look good but can also protect your home during a storm. There are several different types of roofing available, each with its own pros and cons. Below we give you some different options along with the benefits and downsides to each to help make your decision process a bit easier.

Types of Roof Shingles

  1. Asphalt

Of all the different types of shingles, these are the most used because they are the least expensive and relatively easy to install. These shingles are made of fiberglass mats coated with asphalt containing sand-like granules.

The downside: Asphalt shingles have a relatively short life span of 20 to 30 years.

Why choose asphalt roofing shingles? They are the most economical of roofing options and come in plenty of styles and color selections.

  1. Metal

This type of roof is made with many different materials – aluminum, steel, copper, zinc and titanium. If properly maintained, your metal roof could last up to 50 years. You may want to consider metal if your home’s roofline is flat or steep.

The downside: Metal roofing can become noisy whenever it’s hailing or raining.

Why choose metal roofing shingles? They are durable, fireproof, and good at shedding snow and ice.

  1. Slate

Not only are slate shingles durable – lasting anywhere from 80 to 100 years – they are also highly resistant to water and physical damage.

The downside: In addition to their high price tag, slate is expensive to repair because very few roofing companies specialize in this type of shingle. Furthermore, slate is rather heavy and may not be a good fit if your home cannot handle the weight.

Why choose slate roofing shingles? They are one of the longest-lasting types of roofing material you can choose, and on the right style of home, adds a nice visual appeal.

  1. Wood

Aside from being durable and having a lifespan of 30 to 50 years, wood shingles are more environmentally friendly than other types. This type of roof shingle is usually made of cedar but can also be made of other rot-resistant woods, such as redwood.

The downside: Although energy-efficient and long-lasting, wood shingles are less fire-resistant than other types. They are also more susceptible to termites and mold.

Why choose wood roofing shingles? They’re visually appealing and generally cooler than other types of shingles that are darker in color.

If your roof is damaged by a storm, rather than replacing the entire thing, call SERVPRO of New Philadelphia! We will be able to restore the damaged parts and save as much of your roof as possible. We are available 24 hours a day, 7 days a week and we specialize in restoring storm damage.

Give us a call if you need our help! (330) 556- 4656

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You can Trust SERVPRO from Start to Finish

8/14/2020 (Permalink)

SERVPRO workers You can trust SERVPRO from start to finish!

SERVPRO is known for being fire and water restoration and mitigation experts! We are IICRC certified which means we meet the standards for the restoration industry provided by the Institute of Inspection, Cleaning and Restoration Certification. All our technicians have been formally trained and passed all required tests. Our technicians also participate in continuing education classes to stay up to date on the latest training and technique. 

Fire and water restoration are not the only services we can provide! We also have a construction crew and cleaning team available for your commercial or residential needs. When you choose SERVPRO of New Philadelphia County, you can rest assured that our team can handle the job from start to finish. If you have extensive water damage and need reconstruction – SERVPRO of New Philadelphia can handle it. Or if you have fire damage to your kitchen and all your belongings smell like smoke – SERVPRO of New Philadelphia can restore the fire damage and clean your belongings. You do not have to worry about hiring multiple companies to finish the job.

We pride ourselves on excellent customer service and a quick response time. We want to make the restoration process as smooth as possible and have your home safe for your whole family in no time.

If you need help restoring damage to your home or business, call SERVPRO of New Philadelphia County! We can clean water and fire damage, biohazard, mold, and much more! You can count on us to finish the job!

Call us today! (330) 556 4656

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