About SERVPRO of New Philadelphia
James P. Dobson, Andrew J. & Katelyn A. Dobson
Owners of SERVPRO of New Philadelphia
At SERVPRO of New Philadelphia, we provide peace to our clients in the most stressful times.
We work within a strong team of quality people who truly care for our customers. From homeowners who experience devastation by a natural catastrophe like a flood or a man-made disaster from a sump pump failure to large corporations dealing with a large loss, our team provides immediate response, quality service and thorough communication throughout the damage cleanup & restoration process. SERVPRO of New Philadelphia understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."
SERVPRO of New Philadelphia specializes in the cleanup and restoration of residential and commercial properties in the Northeast Ohio area after a fire, smoke or water damage. SERVPRO of New Philadelphia can also mitigate mold and mildew from your home or business and provide general cleaning services such as carpet & upholstery cleaning as well as air duct & HVAC cleaning. Our staff is highly trained in property damage restoration, and owner Andrew Dobson holds Master Water Restorer (MWR), Master Fire and Smoke Restorer (MSR) & Master Textile Cleaner (MTC) Certifications with the Institute of Inspection Cleaning & Restoration (IICRC). Andrew is also a certified IICRC WRT instructor. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.
About Our Owners
Owners James Dobson and Andrew and Katie Dobson are lifelong residents of the Mahoning Valley. James, Andrew and Katie have partnered together to be the best restoration specialists in their territories. Andrew and Katie have two children, their daughter, Quinn and son, Noah. Andrew graduated from Warren G. Harding High School and has a Bachelor of Science degree from Kent State University. Andrew also holds more than 15 certifications with the Institute of Inspection Cleaning & Restoration Certification (IICRC) and has achieved advanced designations in the cleaning industry’s highest technical designation, IICRC Master. Andrew currently holds the following advanced designations: Master Water Restorer (MWR), Master Fire & Smoke Restorer (MSR) and Master Textile Cleaner (MTC). Katie graduated from Champion High School and has a Bachelor of Arts degree with a focus on Communication Studies, Journalism and Visual Design from Kent State University.
With a nationwide system of the most qualified and caring individuals in our industry, we are ready to respond faster to any size disaster.
Insurance and Payment Information
For a stress free claims process, SERVPRO works with your insurance to help manage the insurance process and paperwork.
We also accept the following credit cards for your convenience:
- Accredited Asbestos Abatement worker
- AMRT - Applied Microbial Remediation Technician
- ASD - Applied Structural Drying Technician
- CCT - Carpet Cleaning Technician
- CDS - Commercial Drying Specialist
- ECTP - Employee Certification Training Program
- FSRT - Fire & Smoke Damage Restoration Technician
- HST - Health and safety Technician
- IICRC Certified Firm
- JWR - Journeyman Water Restorer
- MWR - Master Water Restorer
- OSHA - 10-hour General and/or Construction Industry Training Program
- RRRP - Lead-Based Paint Activities and Renovation
- RRT - Carpet Repair & Reinstallation Technician
- WRT - Water Damage Restoration Technician